Network IT Support Services

Full Service IT Support for your Network

Empower your business with our top-tier network IT support services. Our team of experts is dedicated to ensuring the seamless operation of your network infrastructure. From troubleshooting and maintenance to proactive monitoring and security enhancements, we’ve got you covered. With our tailored solutions, you can focus on your core business activities while we handle the intricacies of your network.

IT Support Services in Oxford

Onsite IT Support

Don’t wait for a call. We come to you and sort the problem out, for emergencies or for scheduled hours every week.

24x7 IT Support

Don’t wait. We can be there even out of working hours.

IT Asset Audit

We can take a full audit of your current IT infrastructure and advise you on the best solution for the future.

Apple Repairs

We are one of the UK’s leading, certified Apple Mac repair centres, for Apple Mac repairs we will collect, repair and return your device.

Laptop Data Recovery

We provide professional data backup and recovery services to protect your files. Are your backups immutable, encrypted and replicated?

Hard Drive Destruction

Do you need data destruction? We can securely collect your hard drive, destroy its contents and return it to you with a certificate of destruction.

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Network Health Monitoring

Network health monitoring is a vital component of our comprehensive IT support services. Our team employs cutting-edge tools and technologies to constantly assess the well-being of your network. We keep a watchful eye on traffic patterns, security vulnerabilities, and performance metrics to detect issues before they become critical. With proactive network health monitoring, we’re able to ensure the stability and reliability of your network, minimise potential downtime, and swiftly address any concerns as they arise.

Proactive Network Management

Proactive network management is a cornerstone of effective IT support. Our expert team specialises in staying ahead of potential network issues before they disrupt your operations. By implementing continuous monitoring, routine maintenance, and swift problem resolution, we ensure that your network runs smoothly, reducing downtime and preventing costly disruptions. Trust us to handle the technical details, so you can focus on growing your business without the worry of network-related obstacles.

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IT Support

Networking IT Support Services

Network management is a critical aspect of our IT support service. A well-functioning network is the backbone of any organisation, ensuring seamless communication, efficient data transfer, and reliable access to resources. Our IT support services prioritise network performance through proactive monitoring, preventive maintenance, and swift issue resolution. Whether it’s enhancing data transfer speeds, minimising downtime, or mitigating network bottlenecks, our team is dedicated to delivering the best IT support, ensuring that your network operates at its peak, allowing your organisation to stay competitive and productive.

Maximum Network Uptime

Maximum network uptime is a primary goal of our Network IT support services. We understand that a stable and accessible network is essential for your business’s success. Our team is dedicated to ensuring that your network experiences minimal downtime, keeping your operations running smoothly. We employ proactive measures, robust monitoring tools, and quick response times to swiftly address any issues that may arise. By optimising network configurations and regularly maintaining the infrastructure, we work diligently to minimise disruptions, enhance reliability, and maximise your network’s uptime to give you the best network support possible.

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SET UP A VIDEO CONSULTATION WITH OUR IT MANAGER

Arrange a video consultation with Leon, the IT Manager, to discuss your network and infrastructure problems and work flow. Leon has a strategic mind with experience of developing and growing IT networks and infrastructure in businesses of all different sizes, and provides a wealth of industry knowledge and new ideas.

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GIVE US A CALL

Our IT Support Team is Ready

Support packages based on your budget and needs

Silver

IT Help Support Package

Dedicated Account Manager

No Nonsense Computer Support

Annual Reviews and a customised service for your business

All issues adhere to 4-hour SLA

Quick setup, satisfaction guaranteed

Gold

Advanced support package for a more inclusive support experience

Dedicated Technical Lead to recommend IT-related improvements to your business and its processes

All issues adhere to a 2-hour SLA, guaranteed

Account & Project management

Proactive server monitoring and many other bespoke options

Includes an initial IT audit and everything you need for total coverage

Platinum

Proactive maintenance, Emergency hardware loan service, IT software and inventory management

Live monitoring of all servers, strategic Infrastructure roadmap,  IT Budgeting and Governance report

All issues adhere to a 1-hour SLA and are prioritised in our support queues

Complete customisation

Full-featured Support Package for in-depth monitoring and unparalleled service

Specialist IT Support Services

Server Virtualisation
Virtualisation

Virtualisation is the process of creating a virtual version of a physical computer system, including its hardware and software components. This allows multiple operating systems and applications to run on a single physical server, reducing the need for multiple physical servers and increasing the efficiency of the system.

Exchange Server Support
Microsoft Exchange Server Support

Need assistance with setup and maintenance of your Microsoft exchange server? Or are you looking for a mail solution that is vastly superior to your previous? We can help.

Website Development
Web Development

Your first impression on the web is the most important for your customers. See how you can improve your conversions, sales and more with a tailored website.

Microsoft Office 365
Microdoft Office 365 Support

We don’t just sell you office 365, we also provide setup and maintenance, too. Modernize your office suite with office 365 business setup the way you want it.

Linux Support
Linux Support

We provide Linux support for all mainstream versions, including server variants. If you need guidance or support setting up your server for the first time, or improvements, we can help.

Business Consulting
Consultancy

A good IT solution starts with a good, organised and structured approach. To get professional advice and complete your next IT solution, we are ready to advise, provide and maintain.

Home or Office Collection

We offer computers and laptops for hire; you can keep working while we repair your computer.

Rental Machines available

We can collect your broken device from your home or office, and return it to you once it’s repaired.

Data Transfer

We offer a safe and secure data transfer service to move your critical data to a new computer.

What our clients said about us

Don't miss your chance to have your say

Here’s what our customers say, about us. Leave a comment on any social media to let us know your experience with Computer Assistance.

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Trustworthy

Dealing with clients since 1996

Reliable

Every job we take, we take great pleasure in handling it

World-class partners

We’re partnered with everyone from Microsoft to VMware

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