Our IT support team in Oxford is dedicated to quickly and efficiently resolving all of your IT issues. Our team of multi-certified engineers (including Cisco, Microsoft, and Amazon) is committed to delivering the best IT solutions for your business, covering a range of areas including cloud services, software, networking, and more.
IT Support Services in Oxford
Onsite IT Support
Don’t wait for a call. We come to you and sort the problem out, for emergencies or for scheduled hours every week.
24x7 IT Support
Don’t wait. We can be there even out of working hours.
IT Asset Audit
We can take a full audit of your current IT infrastructure and advise you on the best solution for the future.
We are one of the UK’s leading, certified Apple Mac repair centres, for Apple Mac repairs we will collect, repair and return your device.
Laptop Data Recovery
We provide professional data backup and recovery services to protect your files. Are your backups immutable, encrypted and replicated?
Hard Drive Destruction
Do you need data destruction? We can securely collect your hard drive, destroy its contents and return it to you with a certificate of destruction.
A wide range of IT support business services
When you work with Computer Assistance, you gain access to the expertise of experienced IT support technicians and a reliable partner to help you optimize your IT systems and related infrastructure.
Our services cover a wide range of platforms, including Apple, Linux, and Microsoft Windows, and include support for networking, virtualisation, cloud services, security (including ransomware and phishing), software (such as Microsoft Office 365), accounting packages (such as Sage, Quickbooks, and Kashflow/Xero), hardware services (such as Windows Servers and wireless infrastructure), computer and PC repair, and data recovery.
With Computer Assistance, you can trust that you are receiving comprehensive and professional IT support.
SET UP A VIDEO CONSULTATION WITH OUR IT MANAGER
Arrange a video consultation with Leon, the IT Manager, to discuss your network and infrastructure problems and work flow. Leon has a strategic mind with experience of developing and growing IT networks and infrastructure in businesses of all different sizes, and provides a wealth of industry knowledge and new ideas.
Support packages based on your budget and needs
IT Help Support Package
Dedicated Account Manager
No Nonsense Computer Support
Annual Reviews and a customised service for your business
All issues adhere to 4-hour SLA
Quick setup, satisfaction guaranteed
Advanced support package for a more inclusive support experience
Dedicated Technical Lead to recommend IT-related improvements to your business and its processes
All issues adhere to a 2-hour SLA, guaranteed
Account & Project management
Proactive server monitoring and many other bespoke options
Includes an initial IT audit and everything you need for total coverage
Proactive maintenance, Emergency hardware loan service, IT software and inventory management
Live monitoring of all servers, strategic Infrastructure roadmap, IT Budgeting and Governance report
All issues adhere to a 1-hour SLA and are prioritised in our support queues
Full-featured Support Package for in-depth monitoring and unparalleled service
Your all in one I.T. support and consultancy in Oxford
Computer Assistance is a comprehensive IT support provider that offers a range of services to help businesses optimise and maintain their computer systems and networks. Our expert team of multi-certified engineers (Cisco, Microsoft, etc.) can provide tailored solutions covering a variety of IT needs, including cloud services, software, networking, virtualisation, and security support for threats such as phishing and ransomware. We also offer support for popular business software suites, including Microsoft Office 365, Open Source ERP, and accounting packages like Sage, Quickbooks, and Kashflow/Xero. Our goal is to provide the best IT solutions specifically tailored to your business needs.
Computer Assistance is a trusted provider of IT support for businesses and individuals in Oxfordshire. Many of our long-standing clients are pleased with our service and we have gained a reputation as a reliable and professional IT support and consultancy partner.
If you are in need of IT support for your business or home in Oxford, consider working with the local experts at Computer Assistance. Our team has a track record of delivering high-quality IT solutions to meet the specific needs of our clients.
Don’t just take our word for it, read our testimonials to see what others have to say about our services.
IT Support in Oxford
Computer Assistance offers a range of hardware support services, including Windows Server and wireless infrastructure support, PC and laptop repair, and data recovery in case of disaster.
We also provide guidance on IT and data standards such as GDPR, CyberEssentials and ISO27000/1.
We offer several flexible IT support packages that combine remote and on-site support, or that can be purchased individually. Our team of IT support professionals in Oxford and the surrounding area is dedicated to helping businesses make the most of their IT systems to improve productivity and efficiency.
Contact us for a free video call to discuss your network and IT infrastructure and find out how we can support your business.
Save time, money, and hassle with Computer Assistance’s leading IT support services in Oxford. Our team is always ready to manage, maintain, and improve your business’s IT systems.
Home or Office Collection
We offer computers and laptops for hire; you can keep working while we repair your computer.
Rental Machines available
We can collect your broken device from your home or office, and return it to you once it’s repaired.
We offer a safe and secure data transfer service to move your critical data to a new computer.
Complete IT Support
Our Complete IT support provides a comprehensive range of services that help home users, businesses and organisations maintain and optimise their computer systems and networks. We supply, configure and install computer hardware and software, troubleshoot and fix issues, provide technical support and training for users, and manage and maintain the overall health of your IT infrastructure.
Specialist IT Support Services
Virtualisation is the process of creating a virtual version of a physical computer system, including its hardware and software components. This allows multiple operating systems and applications to run on a single physical server, reducing the need for multiple physical servers and increasing the efficiency of the system.
Microsoft Exchange Server Support
Need assistance with setup and maintenance of your Microsoft exchange server? Or are you looking for a mail solution that is vastly superior to your previous? We can help.
Your first impression on the web is the most important for your customers. See how you can improve your conversions, sales and more with a tailored website.
A good IT solution starts with a good, organised and structured approach. To get professional advice and complete your next IT solution, we are ready to advise, provide and maintain.
Dealing with clients since 1996
Every job we take, we take great pleasure in handling it
We’re partnered with everyone from Microsoft to VMware