Small to Medium-sized Business (SMB) IT Support and Consultancy

Many small businesses struggle with advancing technology and ever present risk.
Our Oxford SMB IT support team provide enterprise-class IT Support, services and solutions tailored to fit your business

From cloud to services, software to networking, our multi-certified engineers will aim to give you the best IT solutions for your SMB business.

Remote Support Technicians on Headets


Arrange a video consultation with Leon, the IT Manager, to discuss your network and infrastructure problems and work flow. Leon has a strategic mind with experience of developing and growing IT networks and infrastructure in businesses of all different sizes, and provides a wealth of industry knowledge and new ideas.

DD slash MM slash YYYY
This field is for validation purposes and should be left unchanged.

Support packages based on your budget and needs


  • IT Help Support Package
  • Dedicated Account Manager
  • No Nonsense Computer Support
  • Annual Reviews and a customised service for your business
  • All issues adhere to 4-hour SLA
  • Quick setup, satisfaction guaranteed


  • Advanced support package for a more inclusive support experience
  • Dedicated Technical Lead to recommend IT-related improvements to your business and its processes
  • All issues adhere to a 2-hour SLA, guaranteed
  • Account & Project management
  • Proactive server monitoring and many other bespoke options
  • Includes an initial IT audit


  • Proactive maintenance, Emergency hardware loan service, IT software and inventory management
  • Live monitoring of all servers, strategic Infrastructure roadmap,  IT Budgeting and Governance report
  • All issues adhere to a 1-hour SLA and are prioritised in our support queues
  • Complete customisation
  • Full-featured Support Package for in-depth monitoring and unparalleled service

Specialist SMB Services We Offer

On Site SMB IT Support

We come to your home or business and sort the problem out, for emergencies or for scheduled hours every week

24x7 SMB IT Support

Don’t wait. We can be there even out of working hours

SMB Data Protection

Our SMB IT Services will ensure your data is protected and secured

Business Telephony

We offer a full range of business telephony services and business mobile networking Solutions

IT Digital Transformation

Is your IT working for your Company or is it holding you back? You can reap rewards from our fresh approach.

Office 365 Support

As a Microsoft Gold Partner, we can supply and support your Microsoft Office 365 solution

IT Support

A wide range of IT support business services

Computer Assistance offer many IT services that can be beneficial to a small or medium-sized business (SMB):

  1. Cloud computing: This allows businesses to access and store data and applications over the internet, rather than on a local computer or server. This can be cost-effective and allow for greater flexibility and scalability.
  2. Managed IT services: This involves outsourcing the management and maintenance of a company’s IT infrastructure. This can save time and resources for the business, and ensure that IT issues are promptly addressed.
  3. Cybersecurity: Protecting a business’s data and systems from cyber threats is crucial. IT services we offer include measures such as antivirus software, firewalls, and training for employees on how to avoid phishing scams and other types of cyber attacks.
  4. Data backup and recovery: Losing important data due to a hardware failure or other disaster can be costly. We provide solutions for backing up data and recovering it in the event of an emergency.
  5. Collaboration tools: These can include platforms such as video conferencing and project management software, which can help teams to communicate and work together more efficiently, even when working remotely.

IT Hardware Support for Small Business

IT hardware support is an important aspect of running a small or medium-sized business (SMB). Here are some key points to consider:

  1. Hardware maintenance: This can include regular updates and patches, as well as repairs and replacements when hardware fails or becomes outdated.
  2. Hardware procurement: Choosing the right hardware is crucial for the smooth operation of a business. This can include selecting the right computers, servers, networking equipment, and other hardware based on the specific needs of the business.
  3. Hardware installation: Proper installation of hardware is important to ensure that it is set up and configured correctly. This can include installing software, setting up networks, and configuring security measures.
  4. Hardware upgrades: As technology advances, businesses may need to upgrade their hardware in order to stay competitive and meet the changing needs of their customers.
  5. Hardware disposal: When hardware reaches the end of its life, it is important to dispose of it properly in order to protect the environment and protect sensitive data.
IT Consultation

What our clients said about us

Don't miss your chance to have your say

Here’s what our customers say, about us. Leave a comment on any social media to let us know your experience with Computer Assistance.


Our IT Support Team is Ready

Specialist IT Support Services

Server Virtualisation

Virtualization is the process of creating a virtual version of a physical computer system, including its hardware and software components. This allows multiple operating systems and applications to run on a single physical server, reducing the need for multiple physical servers and increasing the efficiency of the system.

Exchange Server Support
Microsoft Exchange Server Support

Need assistance with setup and maintenance of your Microsoft exchange server? Or are you looking for a mail solution that is vastly superior to your previous? We can help.

Website Development
Web Development

Your first impression on the web is the most important for your customers. See how you can improve your conversions, sales and more with a tailored website.

Microsoft Office 365
Microsoft Office 365 Support

We don’t just sell office 365, we also provide setup and maintenance, too. Modernize your office suite with office 365 business setup the way you want it.

Linux Support
Linux Support

We provide Linux support for all mainstream versions, including server variants. If you need guidance or support setting up your server for the first time, or improvements, we can help.

Business Consulting

A good IT solution starts with a good, organised and structured approach. To get professional advice and complete your next IT solution, we are ready to advise, provide and maintain.

This field is for validation purposes and should be left unchanged.


Dealing with clients since 1996


Every job we take, we take great pleasure in handling it

World-class partners

We’re partnered with everyone from Microsoft to VMware

Scroll to Top