SMALL BUSINESS IT SUPPORT
Small to Medium-sized Business (SMB) IT Support and Consultancy
Many small businesses struggle with advancing technology and ever present risk.
Our Oxford SMB IT support team provide enterprise-class IT Support, services and solutions tailored to fit your business
From cloud to services, software to networking, our multi-certified engineers will aim to give you the best IT solutions for your SMB business.
SET UP A VIDEO CONSULTATION WITH OUR IT MANAGER
Arrange a video consultation with Leon, the IT Manager, to discuss your network and infrastructure problems and work flow. Leon has a strategic mind with experience of developing and growing IT networks and infrastructure in businesses of all different sizes, and provides a wealth of industry knowledge and new ideas.
Support packages based on your budget and needs
IT Help Support Package
Dedicated Account Manager
No Nonsense Computer Support
Annual Reviews and a customised service for your business
All issues adhere to 4-hour SLA
Quick setup, satisfaction guaranteed
Advanced support package for a more inclusive support experience
Dedicated Technical Lead to recommend IT-related improvements to your business and its processes
All issues adhere to a 2-hour SLA, guaranteed
Account & Project management
Proactive server monitoring and many other bespoke options
Includes an initial IT audit and everything you need for total coverage
Proactive maintenance, Emergency hardware loan service, IT software and inventory management
Live monitoring of all servers, strategic Infrastructure roadmap, IT Budgeting and Governance report
All issues adhere to a 1-hour SLA and are prioritised in our support queues
Full-featured Support Package for in-depth monitoring and unparalleled service
Specialist SMB Services We Offer
On Site SMB IT Support
We come to your home or business and sort the problem out, for emergencies or for scheduled hours every week
24x7 SMB IT Support
Don’t wait. We can be there even out of working hours
SMB Data Protection
Our SMB IT Services will ensure your data is protected and secured
We offer a full range of business telephony services and business mobile networking Solutions
IT Digital Transformation
Is your IT working for your Company or is it holding you back? You can reap rewards from our fresh approach.
Office 365 Support
As a Microsoft Gold Partner, we can supply and support your Microsoft Office 365 solution
A wide range of IT support business services
Computer Assistance offer many IT services that can be beneficial to a small or medium-sized business (SMB):
- Cloud computing: This allows businesses to access and store data and applications over the internet, rather than on a local computer or server. This can be cost-effective and allow for greater flexibility and scalability.
- Managed IT services: This involves outsourcing the management and maintenance of a company’s IT infrastructure. This can save time and resources for the business, and ensure that IT issues are promptly addressed.
- Cybersecurity: Protecting a business’s data and systems from cyber threats is crucial. IT services we offer include measures such as antivirus software, firewalls, and training for employees on how to avoid phishing scams and other types of cyber attacks.
- Data backup and recovery: Losing important data due to a hardware failure or other disaster can be costly. We provide solutions for backing up data and recovering it in the event of an emergency.
- Collaboration tools: These can include platforms such as video conferencing and project management software, which can help teams to communicate and work together more efficiently, even when working remotely.
IT Hardware Support for Small Business
IT hardware support is an important aspect of running a small or medium-sized business (SMB). Here are some key points to consider:
- Hardware maintenance: This can include regular updates and patches, as well as repairs and replacements when hardware fails or becomes outdated.
- Hardware procurement: Choosing the right hardware is crucial for the smooth operation of a business. This can include selecting the right computers, servers, networking equipment, and other hardware based on the specific needs of the business.
- Hardware installation: Proper installation of hardware is important to ensure that it is set up and configured correctly. This can include installing software, setting up networks, and configuring security measures.
- Hardware upgrades: As technology advances, businesses may need to upgrade their hardware in order to stay competitive and meet the changing needs of their customers.
- Hardware disposal: When hardware reaches the end of its life, it is important to dispose of it properly in order to protect the environment and protect sensitive data.
Specialist IT Support Services
Virtualisation is the process of creating a virtual version of a physical computer system, including its hardware and software components. This allows multiple operating systems and applications to run on a single physical server, reducing the need for multiple physical servers and increasing the efficiency of the system.
Microsoft Exchange Server Support
Need assistance with setup and maintenance of your Microsoft exchange server? Or are you looking for a mail solution that is vastly superior to your previous? We can help.
Your first impression on the web is the most important for your customers. See how you can improve your conversions, sales and more with a tailored website.
A good IT solution starts with a good, organised and structured approach. To get professional advice and complete your next IT solution, we are ready to advise, provide and maintain.
Dealing with clients since 1996
Every job we take, we take great pleasure in handling it
We’re partnered with everyone from Microsoft to VMware