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We are looking for a Senior Remote Support with at least 3 years’ experience.

Our company provides managed IT services to a variety of corporate and home customers. You would be working in a team of five people who provide advanced support for Microsoft based systems. Mostly this support is provided remotely from the office, but occasional onsite visits are required.

Responsibilities include the correct handling of customers, IT Support tickets, and ensuring the resolution of various IT Support issues. These may include issues relating to various technologies or different customers. Work is varied, and the recording of all communications and solutions is required within the company ticketing system. Tasks will also vary depending on experience.

For more information please download the full job specification below.

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Computer Assistance