Oxford's Apple Shop and Repair Centre

Thank you so much. My SSD drive was completely damaged and missing important part of it . They managed to get my data back. Before going to them I called many data recovery companies and they told me there is no technology exists to solve your problem. Indeed computer assistance did with very good price. Very honest and helpful people. I really recommend them to you guys .

Excellent, prompt and effective service. They quickly resolved my problem and were very helpful.

Thank you Computer Assistance for your reply to Michael Purches. We seem to have hugely different recollections of the sequence of events. There were no outstanding issues with the original build; it worked fine and I was well pleased with it. Indeed before taking it away, I demonstrated to your Mr Jack/D its perfect handling of my atypical requirements. AND sang your praises long afterwards to anyone interested! I am NOT raising unresolved issues from that time, there were none. But it did fail a long time later: no fault of yours, a corrupted Windows update I'm told. Understandably I brought it back to you for treatment, and only THEN did issues arise. Your hitherto excellent service had transmogrified from Dr Jekyll into Mr Hyde! In glaring contrast to my first experience, never could I ascertain the state of play, nor discuss anything technical: only get a parrot saying "it's not ready yet". And you sure did NOT complete the job: After three weeks of that, on the eve of your Xmas-to-January shutdown, with the prospect of nothing better to come, I demanded the return of my property as found. Your engineer is manifestly good; it's your customer interface that's gone to pot. You need another Jack/D, who was attentive and effective, and their combined efforts outstanding, M.

I cannot recommend Computer Assistance enough. I have used them for several years and I find all the staff really friendly, helpful and very knowledgeable. Today I had a problem with potential hacking in my laptop. Following a phonecall, I was able to come in immediately for them to look at the potential problem which they diagnosed and sorted rapidly and efficiently. Best wishes, and thank you, especially Peter.

I was missing components for my old graphics card, and they quickly replaced them free of charge. Five stars!

Thank you to everyone at Computer Assistance for being so helpful today.