Web Support

Proactive Support

Experience peace of mind with our proactive web support, providing real-time monitoring and assistance to prevent website downtime and ensure optimal performance.

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Website Updates

Let us help you stay ahead of the curve with Computer Assistance's website update services, keeping your website current with the latest security patches, software, and design trends.

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Website Maintenance & Security

Ensure your website remains secure and up-to-date with our expert website maintenance services, protecting against cyber threats and technical issues.

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Have A Website Problem?

Our web developers love a challenge. If you have an issue with an existing website and are struggling to find help, get in touch and see how we can help!

Give Us a Challenge

Website Maintenance
For Your Business

In today’s fast-paced digital world, protecting your online presence is crucial to your business’s success. At Computer Assistance, we specialize in comprehensive website maintenance services designed to safeguard your website against potential threats and ensure it operates at peak performance. Our team of experts will handle all aspects of maintenance, allowing you to focus on what you do best—running your business. With our thorough and proactive approach, you can trust that your website is in good hands.

Regular Backups

We perform regular backups, ensuring that your data is safe and can be quickly restored in case of data loss due to failure or cyber-attacks.

Software Updates & Patches

Keeping your website software current is crucial for avoiding security risks. We manage updates to both the core platform and plugins, ensuring your site remains secure.

Performance Optimization

Our experts analyze your website’s performance, making improvements to enhance speed and user experience.

Security and Troubleshooting

Keep Your Website
Updated and Secure

At Computer Assistance, we understand that a secure and up-to-date website is essential for maintaining trust with your visitors and clients. Our website update services ensure that your online platform is always running smoothly and is protected against emerging threats. We take pride in delivering a meticulous approach to software updates, focusing on both security and performance enhancements so that you can maintain peace of mind while we handle the technical details.

Automated Updates

We manage the update process for your CMS and plugins, applying updates as soon as they are available to prevent vulnerabilities.

Manual Security Audits

Our team carries out manual reviews and checks to identify any security weaknesses, implementing changes as necessary to address potential risks.

Plugin Updates

Keeping plugins up to date is vital for functionality and security. We ensure all your site’s plugins are current and compatible.

Regular Malware Scans

We run frequent security scans to detect and eliminate any malware or unwanted files that could compromise your website’s integrity.

Proactive Managed Support
For Websites & Apps

Experience unmatched security and reliability with proactive managed support from Computer Assistance. Our dedicated team monitors your website and applications in real time to catch issues before they escalate. By investing in our proactive support plan, you gain peace of mind knowing that potential problems are being addressed by experts committed to the performance and security of your website.

Silver

Perfect for start-ups and home businesses where systems knowledge is not at the top of your agenda. Let us do the worrying.
  • IT Help Support Package
  • Dedicated Account Manager
  • No Nonsense Computer Support
  • Annual Reviews and a customised service for your business
  • All issues adhere to 4-hour SLA
  • Quick setup, satisfaction guaranteed
Choose Plan

Gold

Our most popular package – this lever guarantees your business service needs are met within an acceptable timeframe. Perfect for start-ups.
  • Advanced support package for a more inclusive support experience
  • Dedicated Technical Lead to recommend IT-related improvements to your business and its processes
  • All issues adhere to a 2-hour SLA, guaranteed
  • Account & Project management
  • Proactive server monitoring and many other bespoke options
  • Includes an initial IT audit
Choose Plan

Platinum

Like having an IT manager and support right there when you need it. This plan Includes everything in the silver and gold tiers
  • Proactive maintenance, Emergency hardware loan service, IT software and inventory management
  • Live monitoring of all servers, strategic Infrastructure roadmap, IT Budgeting and Governance report
  • All issues adhere to a 1-hour SLA and are prioritised in our support queues
  • Complete customisation
  • Full-featured Support Package for in-depth monitoring and unparalleled service
Choose Plan

Contact Us Today
For Reliable Web Support

At Computer Assistance, we offer dependable website maintenance and support services tailored to meet your specific needs. Our team is dedicated to providing personalized support that keeps your website secure, updated, and running smoothly. Don’t wait until a problem arises; contact us today to learn how we can enhance your website’s performance and security.

Get Web Support

Get Support With Your Website

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Contact Our Team

Call Our Web Support Team

Call Us

Send Us A Message

Message Us Through Our Contact Form

Message us

Call Us

+44 1865 451177

Email Us

[email protected]

Visit Us

154 Oxford Rd, OX4 2EB

We offer a reliable repair service for both laptops and desktop computers, including fully insured collection and return service, picking up and delivering your device to wherever is most convenient for you.

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Opening Hours

Monday-Friday: 9am to 5pm
Saturday: 10am to 12:30pm – often later.
Please phone to check.
Sunday: Closed

Free parking is available outside our shop.

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