IT Support Oxford

Supporting Oxford IT Since 1996

IT support solutions for Oxford

Specialist IT Support and Consultancy Company

Our IT support team in Oxford is dedicated to quickly and efficiently resolving all your IT issues. Our team of multi-certified engineers (including Cisco, Microsoft, and Amazon) is committed to delivering the best IT solutions for your business, covering a range of areas including cloud services, software, networking, and more.

Additional Services

IT Support Services in Oxford

Onsite IT Support

Don’t wait for a call. We come to you and sort the problem out, for emergencies or for scheduled hours every week.

24x7 IT Support

Don’t wait. We can be there even out of working hours. Our Oxford IT Support Services can have a 20 Minute SLA

IT Asset Audit

We can take a full audit of your current IT infrastructure and advise you on the best solution for the future.

Apple Repairs

We are one of the UK’s leading, certified Apple Mac repair centres, for Apple Mac repairs we will collect, repair and return your device.

Laptop Data Recovery

We provide professional data backup and recovery services to protect your files. Are your backups immutable, encrypted and replicated?

Hard Drive Destruction

Do you need data destruction? We can securely collect your hard drive, destroy its contents and return it to you with a certificate of destruction.

We provide services you didn't know you need

Specialist IT Support Services

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Virtualization

A virtual version of a physical computer system, including its hardware and software components, allowing multiple operating systems and applications to run on a single physical server.

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Microsoft Office 365 Support

We don’t just sell office 365, we also provide setup and maintenance, too. Modernise your office suite with office 365 business setup the way you want it. Microsoft Office 365 Support

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Linux Support

We provide Linux support for all mainstream versions, including server variants. If you need guidance or support setting up your server for the first time, or improvements, we can help.

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Microsoft Exchange Server Support

Need assistance with setup and maintenance of your Microsoft exchange server? Or are you looking for a mail solution that is vastly superior to your previous? We can help.

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Website & App Development

Your first impression on the web is the most important for your customers. See how you can improve your conversions, sales and more with a tailored website.

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Consultancy

A good IT solution starts with a good, organised and structured approach. To get professional advice and complete your next IT solution, we are ready to advise, provide and maintain.

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Our Managed Services are cutting edge

Your all in one IT support and consultancy in Oxford

Computer Assistance is a comprehensive IT support provider that offers a range of services to help businesses optimise and maintain their computer systems and networks. Our expert team of multi-certified engineers (Cisco, Microsoft, etc.) can provide tailored solutions covering a variety of IT needs, including cloud services, software, networking, virtualisation, and security support for threats such as phishing and ransomware. We also offer support for popular business software suites, including Microsoft Office 365, Open Source ERP, and accounting packages like Sage, Quickbooks, and Kashflow/Xero. Our goal is to provide the best IT solutions specifically tailored to your business needs.

Computer Assistance is a trusted provider of IT support for businesses and individuals in Oxfordshire. Many of our long-standing clients are pleased with our service and we have gained a reputation as a reliable and professional IT support and consultancy partner.

If you are in need of IT support for your business or home in Oxford, consider working with the local experts at Computer Assistance. Our team has a track record of delivering high-quality IT solutions to meet the specific needs of our clients.

Don’t just take our word for it, read our testimonials to see what others have to say about our services.

Flexible IT support packages that combine remote and on-site support

IT Support in Oxford

Hardware support services

Computer Assistance offers a range of hardware support services, including Windows Server and wireless infrastructure support, PC and laptop repair, and data recovery in case of disaster.

24/7 Monitoring and Support

We offer 24/7 monitoring and support, and our team is committed to providing fast and friendly service. We also offer network setup and management, and security and compliance.

Managed IT Services

In addition to providing technical support, we also offer managed IT services, including cloud hosting, data backup and recovery, and IT consulting. We also provide guidance on IT and data standards such as GDPR, CyberEssentials and ISO27000/1.

Devices Repaired since 1996
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Working efficiently on BIG and Small projects...

Complete IT Support

Our Complete IT support provides a comprehensive range of services that help home users, businesses and organisations maintain and optimise their computer systems and networks. We supply, configure and install computer hardware and software, troubleshoot and fix issues, provide technical support and training for users, and manage and maintain the overall health of your IT infrastructure.

Choose a plan to suit you

We provide plans based on Budget and needs

Home office or small business

Silver

Perfect for start-ups and home businesses where systems knowledge is not at the top of your agenda. Let us do the worrying.

  • IT Help Support Package
  • Dedicated Account Manager
  • No Nonsense Computer Support
  • Annual Reviews and a customised service for your business
  • All issues adhere to 4-hour SLA
  • Quick setup, satisfaction guaranteed

SME's with smaller networks

Gold

Our most popular package – this lever guarantees your business service needs are met within an acceptable timeframe.

  • Advanced support package for a more inclusive support experience
  • Dedicated Technical Lead to recommend IT-related improvements to your business and its processes
  • All issues adhere to a 2-hour SLA, guaranteed
  • Account & Project management
  • Proactive server monitoring and many other bespoke options
  • Includes an initial IT audit

Larger enterprise level networks

Platinum

Like having an IT manager and support right there when you need it. This plan Includes everything in the silver and gold tiers

  • Proactive maintenance, Emergency hardware loan service, IT software and inventory management
  • Live monitoring of all servers, strategic Infrastructure roadmap, IT Budgeting and Governance report
  • All issues adhere to a 1-hour SLA and are prioritised in our support queues
  • Complete customisation
  • Full-featured Support Package for in-depth monitoring and unparalleled service

Set up a video consultation with our IT Manager

Specialist Oxford Consultation

Your consultation with our Oxford Team

Arrange a video consultation with our Service Delivery Manager, to discuss your network and infrastructure problems and work flow. He has a strategic mind with experience of developing and growing IT networks and infrastructure in businesses of all different sizes, and provides a wealth of industry knowledge and new ideas.

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A wide range of IT support business services

Comprehensive and professional IT support

When you work with Computer Assistance, you gain access to the expertise of experienced IT support technicians and a reliable partner to help you optimize your IT systems and related infrastructure.

Our services cover a wide range of platforms, including Apple, Linux, and Microsoft Windows, and include support for networking, virtualisation, cloud services, security (including ransomware and phishing), software (such as Microsoft Office 365), accounting packages (such as Sage, Quickbooks, and Kashflow/Xero), hardware services (such as Windows Servers and wireless infrastructure), computer and PC repair, and data recovery.

Trust Computer Assistance with all your IT needs

What our clients say about us

We have been helping businesses with their IT needs since 1996. We are provide fast, reliable, repairs, onsite and remote IT support services.

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