
Hacked and Locked Out of Facebook? How We Saved Liz’s Account
Imagine logging into Facebook to check your mates’ holiday pics, only to find “Incorrect Password” staring back—and then a lockout notice. That’s what happened to Liz Hopkins, an Oxford local, when hackers hijacked her account. Posts about dodgy crypto scams flooded her timeline, and Facebook shut her out for “suspicious activity.” Enter Phil at Computer […]

How We Saved a Professor’s Laptop—and His Liver Cancer Breakthrough
Imagine this: Jay Atkins, a brilliant Oxford professor, hunched over his MacBook, typing the final words of a dissertation that could revolutionize liver cancer treatment—then splash. A triple-shot latte floods the keyboard. The screen goes black, and with it, years of research vanish. Panic sets in—until he races to Computer Assistance in Oxford, where Peter, […]

My 8-Year-Old Spent Thousands on Game Add-Ons—Here’s How to Stop It Happening to You
your 8-year-old’s glued to Roblox or Fortnite, happily clicking away, and you think, “Great, they’re entertained.” Then the bank statement hits—thousands of pounds gone on game add-ons, from virtual skins to power-ups. That’s my story, and at Computer Assistance in Oxford, we’ve seen it too often. Kids don’t realize those “£4.99” purchases stack up fast—my […]

AI-Powered Backups: The Future of Data Safety
Lost data keeping you up at night? At Computer Assistance, we’re using AI to revolutionise backups for UK clients. Here’s how: Smart Scans: Our AI tools (built in-house) predict which files you’ll miss most—photos, docs—and prioritise them. Auto Recovery: Crashed Mac? Our AI spots corrupted APFS sectors and rebuilds them, salvaging 80% more data than […]

Why Your MacBook’s Running Slow (And How We Fix It)
MacBook lagging like it’s stuck in treacle? At Computer Assistance in OXFORD, UK, we’ve sped up hundreds of Macs. Here’s why it’s slow and how we fix it: Culprit 1: Full SSD: Check “About This Mac” > Storage—if it’s 90% full, it’s choking. We swap in a 1TB NVMe SSD for £150. Culprit 2: RAM […]

How to Recover Data from a Crashed Macintosh Laptop
A crashed MacBook is every Apple fan’s nightmare—those files, photos, and projects gone in a flash. At Computer Assistance in OXFORD, UK, we’ve pulled data from the jaws of Mac disasters. Here’s how to recover data from a crashed Macintosh laptop: Step 1: Don’t Panic, Diagnose: If it won’t boot (spinning beachball or grey screen), […]

Lost Your Gmail Account? Recovery Tips from the Pros
Gmail down? If you’ve lost your password and can’t get into that inbox full of holiday pics and tax docs, don’t despair. At Computer Assistance, we’ve cracked this for clients across OXFORD, UK. Here’s your Gmail recovery playbook: Step 1: Forgot Password Route: Head to gmail.com, enter your email, and click “Forgot Password?”—Google’s lifeline awaits. […]

Locked Out of Office 365? Recover Your Account Like a Pro
Spilled tea on your Monday and forgot your Office 365 password by Tuesday? We get it—Microsoft Office is your work lifeline, and being locked out stinks. At Computer Assistance, we’ve rescued plenty of UK businesses from this mess. Here’s how to recover your Office account: Step 1: Start at Login: Go to office.com, enter your […]

Forgot Your Email Password? Here’s How to Get Back In
Lost your email password? Don’t panic—whether it’s Gmail, Outlook, or Yahoo, we’ve all been there, staring at that “Incorrect Password” error like it’s mocking us. At Computer Assistance, we’ve helped countless clients in OXFORD, UK, reclaim their digital lives. Here’s how to recover your lost email account, step-by-step: Step 1: Hit ‘Forgot Password’: Every email […]

Starlink – Musk’s satellite solution. Magic or middling?
We recently got our Hands on Starlink, the latest Satellite Network solution from Elon Musk. Though we found it to be sub-standard for our needs, check our review and test of the device here: Starlink is a satellite internet service offered by SpaceX that aims to provide broadband access to remote and rural areas. Reviews […]