Tech Tips

Hacked and Locked Out of Facebook? How We Saved Lizโ€™s Account

Imagine logging into Facebook to check your matesโ€™ holiday pics, only to find โ€œIncorrect Passwordโ€ staring backโ€”and then a lockout notice. Thatโ€™s what happened to Liz Hopkins, an Oxford local, when hackers hijacked her account. Posts about dodgy crypto scams flooded her timeline, and Facebook shut her out for โ€œsuspicious activity.โ€ Enter Phil at Computer […]

How We Saved a Professorโ€™s Laptopโ€”and His Liver Cancer Breakthrough

Imagine this: Jay Atkins, a brilliant Oxford professor, hunched over his MacBook, typing the final words of a dissertation that could revolutionize liver cancer treatmentโ€”then splash. A triple-shot latte floods the keyboard. The screen goes black, and with it, years of research vanish. Panic sets inโ€”until he races to Computer Assistance in Oxford, where Peter, […]

My 8-Year-Old Spent Thousands on Game Add-Onsโ€”Hereโ€™s How to Stop It Happening to You

your 8-year-oldโ€™s glued to Roblox or Fortnite, happily clicking away, and you think, โ€œGreat, theyโ€™re entertained.โ€ Then the bank statement hitsโ€”thousands of pounds gone on game add-ons, from virtual skins to power-ups. Thatโ€™s my story, and at Computer Assistance in Oxford, weโ€™ve seen it too often. Kids donโ€™t realize those โ€œยฃ4.99โ€ purchases stack up fastโ€”my […]

AI-Powered Backups: The Future of Data Safety

Lost data keeping you up at night? At Computer Assistance, weโ€™re using AI to revolutionise backups for UK clients. Hereโ€™s how: Smart Scans: Our AI tools (built in-house) predict which files youโ€™ll miss mostโ€”photos, docsโ€”and prioritise them. Auto Recovery: Crashed Mac? Our AI spots corrupted APFS sectors and rebuilds them, salvaging 80% more data than […]

Why Your MacBookโ€™s Running Slow (And How We Fix It)

MacBook lagging like itโ€™s stuck in treacle? At Computer Assistance in OXFORD, UK, weโ€™ve sped up hundreds of Macs. Hereโ€™s why itโ€™s slow and how we fix it: Culprit 1: Full SSD: Check โ€œAbout This Macโ€ > Storageโ€”if itโ€™s 90% full, itโ€™s choking. We swap in a 1TB NVMe SSD for ยฃ150. Culprit 2: RAM […]

How to Recover Data from a Crashed Macintosh Laptop

A crashed MacBook is every Apple fanโ€™s nightmareโ€”those files, photos, and projects gone in a flash. At Computer Assistance in OXFORD, UK, weโ€™ve pulled data from the jaws of Mac disasters. Hereโ€™s how to recover data from a crashed Macintosh laptop: Step 1: Donโ€™t Panic, Diagnose: If it wonโ€™t boot (spinning beachball or grey screen), […]

Lost Your Gmail Account? Recovery Tips from the Pros

Gmail down? If youโ€™ve lost your password and canโ€™t get into that inbox full of holiday pics and tax docs, donโ€™t despair. At Computer Assistance, weโ€™ve cracked this for clients across OXFORD, UK. Hereโ€™s your Gmail recovery playbook: Step 1: Forgot Password Route: Head to gmail.com, enter your email, and click โ€œForgot Password?โ€โ€”Googleโ€™s lifeline awaits. […]

Locked Out of Office 365? Recover Your Account Like a Pro

Spilled tea on your Monday and forgot your Office 365 password by Tuesday? We get itโ€”Microsoft Office is your work lifeline, and being locked out stinks. At Computer Assistance, weโ€™ve rescued plenty of UK businesses from this mess. Hereโ€™s how to recover your Office account: Step 1: Start at Login: Go to office.com, enter your […]

Forgot Your Email Password? Hereโ€™s How to Get Back In

Lost your email password? Donโ€™t panicโ€”whether itโ€™s Gmail, Outlook, or Yahoo, weโ€™ve all been there, staring at that โ€œIncorrect Passwordโ€ error like itโ€™s mocking us. At Computer Assistance, weโ€™ve helped countless clients in OXFORD, UK, reclaim their digital lives. Hereโ€™s how to recover your lost email account, step-by-step: Step 1: Hit โ€˜Forgot Passwordโ€™: Every email […]

Starlink – Musk’s satellite solution. Magic or middling?

We recently got our Hands on Starlink, the latest Satellite Network solution from Elon Musk. Though we found it to be sub-standard for our needs, check our review and test of the device here: Starlink is a satellite internet service offered by SpaceX that aims to provide broadband access to remote and rural areas. Reviews […]