Computer Assistance

Fixing a Yamaha MG12XU Mixer for Sarah Thompson

When Sarah Thompson (name changed) brought her Yamaha MG12XU mixing console to Computer Assistance in Oxford, she was worried her live gigs were done. The mixer, a staple for her bandโ€™s performances, had developed crackling audio and unresponsive channelsโ€”a nightmare for any sound engineer. Our team at Computer Assistance, located at 154 Oxford Road, Cowley, […]

Reviving a Vintage Marshall Amplifier for James Carter

At Computer Assistance, weโ€™ve been fixing audio equipment in Oxford for over 28 years, and nothing beats the thrill of bringing a classic back to life. Recently, James Carter (name changed for privacy) brought us his beloved Marshall JCM800 amplifierโ€”a 1980s icon that had powered countless gigs but was now silent. James noticed distorted sound […]

Hacked and Locked Out of Facebook? How We Saved Lizโ€™s Account

Imagine logging into Facebook to check your matesโ€™ holiday pics, only to find โ€œIncorrect Passwordโ€ staring backโ€”and then a lockout notice. Thatโ€™s what happened to Liz Hopkins, an Oxford local, when hackers hijacked her account. Posts about dodgy crypto scams flooded her timeline, and Facebook shut her out for โ€œsuspicious activity.โ€ Enter Phil at Computer […]

How We Saved a Professorโ€™s Laptopโ€”and His Liver Cancer Breakthrough

Imagine this: Jay Atkins, a brilliant Oxford professor, hunched over his MacBook, typing the final words of a dissertation that could revolutionize liver cancer treatmentโ€”then splash. A triple-shot latte floods the keyboard. The screen goes black, and with it, years of research vanish. Panic sets inโ€”until he races to Computer Assistance in Oxford, where Peter, […]

My 8-Year-Old Spent Thousands on Game Add-Onsโ€”Hereโ€™s How to Stop It Happening to You

your 8-year-oldโ€™s glued to Roblox or Fortnite, happily clicking away, and you think, โ€œGreat, theyโ€™re entertained.โ€ Then the bank statement hitsโ€”thousands of pounds gone on game add-ons, from virtual skins to power-ups. Thatโ€™s my story, and at Computer Assistance in Oxford, weโ€™ve seen it too often. Kids donโ€™t realize those โ€œยฃ4.99โ€ purchases stack up fastโ€”my […]

AI-Powered Backups: The Future of Data Safety

Lost data keeping you up at night? At Computer Assistance, weโ€™re using AI to revolutionise backups for UK clients. Hereโ€™s how: Smart Scans: Our AI tools (built in-house) predict which files youโ€™ll miss mostโ€”photos, docsโ€”and prioritise them. Auto Recovery: Crashed Mac? Our AI spots corrupted APFS sectors and rebuilds them, salvaging 80% more data than […]

Why Your MacBookโ€™s Running Slow (And How We Fix It)

MacBook lagging like itโ€™s stuck in treacle? At Computer Assistance in OXFORD, UK, weโ€™ve sped up hundreds of Macs. Hereโ€™s why itโ€™s slow and how we fix it: Culprit 1: Full SSD: Check โ€œAbout This Macโ€ > Storageโ€”if itโ€™s 90% full, itโ€™s choking. We swap in a 1TB NVMe SSD for ยฃ150. Culprit 2: RAM […]

Top 5 Password Managers to Never Lose Access Again

Tired of losing passwords and scrambling to recover accounts? At Computer Assistance, weโ€™ve seen it all in OXFORD, UKโ€”hereโ€™s our roundup of the top 5 password managers to keep your email and Office logins safe: LastPass: Stores passwords in a secure vault, syncs across devices, and autofill’s logins. Free tierโ€™s solid; Premium (ยฃ2.50/month) adds MFA. […]

How to Recover Data from a Crashed Macintosh Laptop

A crashed MacBook is every Apple fanโ€™s nightmareโ€”those files, photos, and projects gone in a flash. At Computer Assistance in OXFORD, UK, weโ€™ve pulled data from the jaws of Mac disasters. Hereโ€™s how to recover data from a crashed Macintosh laptop: Step 1: Donโ€™t Panic, Diagnose: If it wonโ€™t boot (spinning beachball or grey screen), […]

Lost Your Gmail Account? Recovery Tips from the Pros

Gmail down? If youโ€™ve lost your password and canโ€™t get into that inbox full of holiday pics and tax docs, donโ€™t despair. At Computer Assistance, weโ€™ve cracked this for clients across OXFORD, UK. Hereโ€™s your Gmail recovery playbook: Step 1: Forgot Password Route: Head to gmail.com, enter your email, and click โ€œForgot Password?โ€โ€”Googleโ€™s lifeline awaits. […]