
Fixing a Yamaha MG12XU Mixer for Sarah Thompson
When Sarah Thompson (name changed) brought her Yamaha MG12XU mixing console to Computer Assistance in Oxford, she was worried her live gigs were done. The mixer, a staple for her bandโs performances, had developed crackling audio and unresponsive channelsโa nightmare for any sound engineer. Our team at Computer Assistance, located at 154 Oxford Road, Cowley, […]

Reviving a Vintage Marshall Amplifier for James Carter
At Computer Assistance, weโve been fixing audio equipment in Oxford for over 28 years, and nothing beats the thrill of bringing a classic back to life. Recently, James Carter (name changed for privacy) brought us his beloved Marshall JCM800 amplifierโa 1980s icon that had powered countless gigs but was now silent. James noticed distorted sound […]

Hacked and Locked Out of Facebook? How We Saved Lizโs Account
Imagine logging into Facebook to check your matesโ holiday pics, only to find โIncorrect Passwordโ staring backโand then a lockout notice. Thatโs what happened to Liz Hopkins, an Oxford local, when hackers hijacked her account. Posts about dodgy crypto scams flooded her timeline, and Facebook shut her out for โsuspicious activity.โ Enter Phil at Computer […]
How We Saved a Professorโs Laptopโand His Liver Cancer Breakthrough
Imagine this: Jay Atkins, a brilliant Oxford professor, hunched over his MacBook, typing the final words of a dissertation that could revolutionize liver cancer treatmentโthen splash. A triple-shot latte floods the keyboard. The screen goes black, and with it, years of research vanish. Panic sets inโuntil he races to Computer Assistance in Oxford, where Peter, […]
My 8-Year-Old Spent Thousands on Game Add-OnsโHereโs How to Stop It Happening to You
your 8-year-oldโs glued to Roblox or Fortnite, happily clicking away, and you think, โGreat, theyโre entertained.โ Then the bank statement hitsโthousands of pounds gone on game add-ons, from virtual skins to power-ups. Thatโs my story, and at Computer Assistance in Oxford, weโve seen it too often. Kids donโt realize those โยฃ4.99โ purchases stack up fastโmy […]
AI-Powered Backups: The Future of Data Safety
Lost data keeping you up at night? At Computer Assistance, weโre using AI to revolutionise backups for UK clients. Hereโs how: Smart Scans: Our AI tools (built in-house) predict which files youโll miss mostโphotos, docsโand prioritise them. Auto Recovery: Crashed Mac? Our AI spots corrupted APFS sectors and rebuilds them, salvaging 80% more data than […]
Why Your MacBookโs Running Slow (And How We Fix It)
MacBook lagging like itโs stuck in treacle? At Computer Assistance in OXFORD, UK, weโve sped up hundreds of Macs. Hereโs why itโs slow and how we fix it: Culprit 1: Full SSD: Check โAbout This Macโ > Storageโif itโs 90% full, itโs choking. We swap in a 1TB NVMe SSD for ยฃ150. Culprit 2: RAM […]
Top 5 Password Managers to Never Lose Access Again
Tired of losing passwords and scrambling to recover accounts? At Computer Assistance, weโve seen it all in OXFORD, UKโhereโs our roundup of the top 5 password managers to keep your email and Office logins safe: LastPass: Stores passwords in a secure vault, syncs across devices, and autofill’s logins. Free tierโs solid; Premium (ยฃ2.50/month) adds MFA. […]
How to Recover Data from a Crashed Macintosh Laptop
A crashed MacBook is every Apple fanโs nightmareโthose files, photos, and projects gone in a flash. At Computer Assistance in OXFORD, UK, weโve pulled data from the jaws of Mac disasters. Hereโs how to recover data from a crashed Macintosh laptop: Step 1: Donโt Panic, Diagnose: If it wonโt boot (spinning beachball or grey screen), […]
Lost Your Gmail Account? Recovery Tips from the Pros
Gmail down? If youโve lost your password and canโt get into that inbox full of holiday pics and tax docs, donโt despair. At Computer Assistance, weโve cracked this for clients across OXFORD, UK. Hereโs your Gmail recovery playbook: Step 1: Forgot Password Route: Head to gmail.com, enter your email, and click โForgot Password?โโGoogleโs lifeline awaits. […]