Oxfordshire's leading IT services provider to Charities

Are you struggling to find an IT Service Provider that works for your Charity?

Here at Computer Assistance, we understand the struggles charities have to go through, we are here for you & your charity. We offer a wide range of services from networking to software supported by our multi-certified engineers (Microsoft, Amazon + more) plus advice and consultancy on what we can do to improve your IT. Whats more we’re offering up to 30% off for charities on our highly competitive structured billing plan.

IT Support tailored for Charities at discounted rates

We provide plans based on Budget and needs

Home office or small business

Silver

Perfect for start-ups and home businesses where systems knowledge is not at the top of your agenda. Let us do the worrying.

  • IT Help Support Package
  • Dedicated Account Manager
  • No Nonsense Computer Support
  • Annual Reviews and a customised service for your business
  • All issues adhere to 4-hour SLA
  • Quick setup, satisfaction guaranteed

SME's with smaller networks

Gold

Our most popular package – this lever guarantees your business service needs are met within an acceptable timeframe.

  • Advanced support package for a more inclusive support experience
  • Dedicated Technical Lead to recommend IT-related improvements to your business and its processes
  • All issues adhere to a 2-hour SLA, guaranteed
  • Account & Project management
  • Proactive server monitoring and many other bespoke options
  • Includes an initial IT audit

Larger enterprise level networks

Platinum

Like having an IT manager and support right there when you need it. This plan Includes everything in the silver and gold tiers

  • Proactive maintenance, Emergency hardware loan service, IT software and inventory management
  • Live monitoring of all servers, strategic Infrastructure roadmap, IT Budgeting and Governance report
  • All issues adhere to a 1-hour SLA and are prioritised in our support queues
  • Complete customisation
  • Full-featured Support Package for in-depth monitoring and unparalleled service

IT Support for Charities

At Computer Assistance we take pride in being the foremost provider of IT Support for Charities in Oxfordshire, by playing a crucial role in bridging the IT and technology skills and knowledge gap within the UK charity sector. A significant number of charities benefiting from our services lack in-house IT resources, whether in the form of staff or volunteers, and often possess limited prior experience when it comes to making technology-related decisions.

Some of the Charities we support

A wide range of IT support business services

When you choose to work with the experts at Computer Assistance, you’re not just getting the services of an experienced IT support technician, but also a specialist partner you can rely on to help you make the most of your IT systems and related infrastructure covering:
• Multi-platform support including Apple, Linux and Microsoft Windows
• Network support
• Virtualisation
• Cloud services
• Security support including ransomware and phishing
• Software including Microsoft Office 365
• Accounting packages including Sage, Quickbooks and Kashflow/Zero
• Hardware services including Windows Servers and wireless infrastructure
• Computer and PC repair
• Data recovery
…and more.
Our hardware support includes tech such as Windows Server and wireless infrastructures and extends to PC and laptop repair, and data recovery for when disaster strikes along with help and advice on IT and data standards such as GDPR
We firmly believe you should be able to choose the level of IT support you require for your business. We have several packages available providing a combination of remote and on-site support, or each individually, so give us a call to find out what support solution is best for you.
Our IT support services in Oxford and the surrounding area extends to helping you make the most of your IT to improve your productivity and thus bottom line: why not set up a free video call to discuss your network and IT infrastructure to find out how we could help you?
Save money, time and hassle with your IT systems with Computer Assistance: for leading IT support Oxford call now
Our Oxford based IT Support team is always ready to manage, maintain and improve your business

Your all in one support and consultancy Oxford solution

Computer Assistance is very much your all-in-one support provider: our consultancy and advice ensure you benefit from an IT solution that’s tailored for your business covering most facets of running an IT system from cloud to services, software to networking, virtualisation to security support including threats such as phishing and ransomware. Our multi-certified engineers (Cisco, Microsoft, etc) aim to provide the best IT solutions tailored specifically for your business.
We provide support for widely used business software suites including Microsoft Office 365, Open-Source ERP and popular accounting packages including Sage, Quickbooks and Kashflow/Xero
With several businesses in Oxfordshire among our long-standing clients who are delighted with our service, why not make your next IT solution one that’s provided by Computer Assistance?
Many people looking for either domestic or business support when searching for ‘business IT support Oxford’ or ‘Oxford home IT support’ have found the experts at Computer Assistance to be their perfect IT support and consultancy partner to ensure they continue to benefit from the best systems, software and hardware for their requirements.
So don’t just haphazardly get IT support, ensure you work with the local professionals with a demonstrable track record by choosing Computer Assistance as your IT support company.
Don’t just take our word for it: check out our testimonials to see what people think.
You need an IT Support team that can provide full coverage of your workstations, servers, phone systems and peripherals, at any time. With our remote monitoring and proactive maintenance solutions, we can keep your systems ahead of the curve. Stay on top form with the latest software solutions to streamline your workplace. Stay protected with proactive an anti-virus solution that’s centralised and can monitor all your workstations from one location, as well as keep them all up to date. Finally, keep focused on the important tasks, as we handle update rollouts to your systems and out-of-hours scheduled maintenance and performance tweaks.
Our Oxford based IT Support team is always ready to manage, maintain and improve your business

We provide services you didn't know you need

Specialist IT Support Services

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Virtualisation

A virtual version of a physical computer system, including its hardware and software components, allowing multiple operating systems and applications to run on a single physical server.

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Microsoft Office 365 Support

We don’t just sell office 365, we also provide setup and maintenance, too. Modernise your office suite with office 365 business setup the way you want it. Microsoft Office 365 Support

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Linux Support

We provide Linux support for all mainstream versions, including server variants. If you need guidance or support setting up your server for the first time, or improvements, we can help.

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Exchange Server Support

Need assistance with setup and maintenance of your Microsoft exchange server? Or are you looking for a mail solution that is vastly superior to your previous? We can help.

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Website & App Development

Your first impression on the web is the most important for your customers. See how you can improve your conversions, sales and more with a tailored website.

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Consultancy

A good IT solution starts with a good, organised and structured approach. To get professional advice and complete your next IT solution, we are ready to advise, provide and maintain.

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Set up a video consultation with our IT Manager

Specialist Consultation for your Charity

Your consultation with our Charity Specialist

Arrange a video consultation with our Service Delivery Manager, to discuss your network and infrastructure problems and work flow. He has a strategic mind with experience of developing and growing IT networks and infrastructure in businesses of all different sizes, and provides a wealth of industry knowledge and new ideas.

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