March 21, 2025

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Hacked and Locked Out of Facebook? How We Saved Liz’s Account

Imagine logging into Facebook to check your mates’ holiday pics, only to find “Incorrect Password” staring back—and then a lockout notice. That’s what happened to Liz Hopkins, an Oxford local, when hackers hijacked her account. Posts about dodgy crypto scams flooded her timeline, and Facebook shut her out for “suspicious activity.” Enter Phil at Computer […]

How We Saved a Professor’s Laptop—and His Liver Cancer Breakthrough

Imagine this: Jay Atkins, a brilliant Oxford professor, hunched over his MacBook, typing the final words of a dissertation that could revolutionize liver cancer treatment—then splash. A triple-shot latte floods the keyboard. The screen goes black, and with it, years of research vanish. Panic sets in—until he races to Computer Assistance in Oxford, where Peter, […]

My 8-Year-Old Spent Thousands on Game Add-Ons—Here’s How to Stop It Happening to You

your 8-year-old’s glued to Roblox or Fortnite, happily clicking away, and you think, “Great, they’re entertained.” Then the bank statement hits—thousands of pounds gone on game add-ons, from virtual skins to power-ups. That’s my story, and at Computer Assistance in Oxford, we’ve seen it too often. Kids don’t realize those “£4.99” purchases stack up fast—my […]