Computer Assistance is proud to be recognized as one of the largest independent computer support companies in Oxford. With a dedicated team of highly skilled IT Experts, we offer a wide range of services designed to meet the diverse needs of our clients.
Our primary goal is to provide an evolving, innovative, and integrated stable environment that empowers businesses, individuals, and schools to achieve the highest standards of computing and technology. We strive to create solutions that not only address immediate needs but also anticipate future demands. By leveraging the expertise of our IT Experts, we ensure that you have access to the latest advancements and best practices in the industry.
We focus on offering our clients unparalleled diversity and expandability for their computing needs, providing tailored support that adapts to their unique requirements. Whether it’s maintaining current systems or implementing new technologies, our IT Experts are committed to guiding you every step of the way, guaranteeing that you stay ahead in an ever-changing digital landscape.
In summary, Computer Assistance stands out as a leading provider of computer support in Oxford, driven by our mission to ensure your technological success through comprehensive support and expert guidance from our talented team of IT Experts.
At Computer Assistance, our vision is to become the leading partner in empowering individuals, businesses, and educational institutions to thrive in an increasingly digital world. We envision a future where technology seamlessly integrates into everyday life, enhancing productivity and fostering creativity. Our commitment is to provide innovative solutions that not only meet the current demands of our clients but also anticipate the possibilities of tomorrow.
We strive to cultivate a dynamic environment that nurtures collaboration and growth, where our team of IT Experts continuously explores new technologies and methodologies to better serve our clients. By prioritizing continuous improvement and staying at the forefront of industry trends, we aim to deliver exceptional service that transcends expectations.
Our vision is rooted in the belief that technology should be accessible and beneficial to everyone, from small startups to large enterprises and educational facilities. We aim to bridge the gap between complex technology and user-friendly solutions, ensuring that all our clients can leverage the power of computing effortlessly.
Ultimately, we aspire to build long-lasting relationships based on trust and mutual growth, aligning our goals with the aspirations of those we serve. Together, we look forward to forging a path toward a more connected, efficient, and innovative future, guided by our unwavering dedication to excellence in every aspect of our work.
At Computer Assistance, our core values guide everything we do, shaping our approach to client relationships, project execution, and team development. Our motto, “where the answer to any IT question is yes,” encapsulates our unwavering commitment to providing solutions that meet the diverse needs of our clients. We believe in a proactive mindset where every challenge is viewed as an opportunity to innovate and exceed expectations.
Since our inception in 1996, we have embraced the philosophy of “pleasing people since 1996.” This dedication to customer satisfaction is at the heart of our operations. We prioritize understanding our clients’ unique goals and requirements, ensuring that we deliver tailored support and services that genuinely make a difference in their technological journey.
Integrity is another cornerstone of our values. We maintain transparency in our operations and interactions, ensuring that our clients can trust us to provide honest recommendations and reliable support. Our team of IT Experts is devoted to upholding the highest ethical standards, fostering meaningful relationships built on respect and accountability.
Collaboration is also integral to our success. We believe that the best outcomes arise from working closely with our clients and within our team. By fostering an inclusive and supportive environment, we encourage the exchange of ideas and collective problem-solving, which enables us to harness the full potential of technology for our clients.
Lastly, we hold innovation as a fundamental value. In a rapidly evolving technological landscape, we continuously seek out new tools, methods, and practices that enhance our services. Our strategic focus on innovation ensures that we remain ahead of the curve, equipping our clients with cutting-edge solutions that drive progress and efficiency.
In summary, our values reflect our commitment to exceptional service, ethical integrity, teamwork, and a forward-thinking mindset. At Computer Assistance, we are dedicated to making every interaction a positive experience where the answer to every IT question truly is yes.
At Computer Assistance, we take pride in our reputation for excellence, as reflected by our outstanding ratings on Google. With hundreds of reviews averaging over 4.8 stars, our clients consistently recognize our commitment to providing top-tier IT support and solutions.
Founded in 1996, Computer Assistance began as a small venture dedicated to fixing computers in our community. With a passion for technology and a commitment to helping others, we quickly gained a reputation for delivering reliable and effective solutions. Over the years, our commitment to quality service and customer satisfaction propelled our growth, leading us to establish a brick-and-mortar shop staffed by our team of highly skilled IT experts.
At Computer Assistance, our journey began with a simple mission: to make technology accessible and stress-free for everyone in Oxford. Since our inception in 1996, we have built a loyal customer base by prioritizing people over profit and ensuring that every interaction leaves our clients satisfied. Over the years, our approach has always been to listen, understand, and respond to the unique needs of each customer, allowing us to turn challenges into opportunities while fostering long-lasting relationships within our community.
The business began as a one-man operation in a garage on Cowley Road, where I would drive to clients around Oxford and London...
By 1999 there were three of us working in the same garage. Having successfully repaired over 1,000 computers...
Across from the house I lived in at the time was a small grocery store where I regularly bought my groceries...
Over the years, we realized that our space was becoming too small, and we wanted to present a more professional image...
We began hosting our clients’ data in our secure bank safe, moving servers into the facility to allow clients to back up their data...
We began hosting our clients’ data in our secure bank safe, moving servers into the facility to allow clients to back up their data and run their web services from our servers.
When COVID hit, we remained open every day to support critical systems and clients. During this period, we grew to 27 staff members and served over 1,200 regular customers.
By this time, we had repaired over 20,000 computers, developed custom software for charities, and secured government contracts for IT support and development.
The business began as a one-man operation in a garage on Cowley Road, where I would drive to clients around Oxford and London...
1996By 1999 there were three of us working in the same garage. Having successfully repaired over 1,000 computers...
1998Across from the house I lived in at the time was a small grocery store where I regularly bought my groceries...
1999Over the years, we realized that our space was becoming too small, and we wanted to present a more professional image...
2008We began hosting our clients’ data in our secure bank safe, moving servers into the facility to allow clients to back up their data...
2010We began hosting our clients’ data in our secure bank safe, moving servers into the facility to allow clients to back up their data and run their web services from our servers.
2015When COVID hit, we remained open every day to support critical systems and clients. During this period, we grew to 27 staff members and served over 1,200 regular customers.
2020By this time, we had repaired over 20,000 computers, developed custom software for charities, and secured government contracts for IT support and development.
2024Our dedication to exceptional service has translated into impressive results. With thousands satisfied customers and counting, Computer Assistance has carried out more than 34,000 devices, achieving a remarkable google score of 4.7. Our steady growth is a testament to our unwavering commitment to the highest standards of quality and professionalism, reflected in countless positive reviews and referrals from clients who trust us with their IT needs.
Whether you have a question about our services, need immediate support, or want to discuss your IT strategy, our friendly team is here to help. Reach out to us today through our contact page, give us a call, or visit our office in Oxford. At Computer Assistance, your technology challenges are our priority, and we look forward to partnering with you to achieve your goals.
We offer a reliable repair service for both laptops and desktop computers, including fully insured collection and return service, picking up and delivering your device to wherever is most convenient for you.
Monday-Friday: 9am to 5pm
Saturday: 10am to 12:30pm – often later.
Please phone to check.
Sunday: Closed
Free parking is available outside our shop.