Powering Business Success since 1996
At Computer Assistance, we have been providing expert computer and laptop repair services in Oxford since 1996. Whether you need fast Apple Mac repairs, IT support for businesses, or emergency data recovery, our experienced technicians ensure quick and reliable solutions. As a Microsoft Gold Partner, we guarantee high-quality service backed by the latest technology. From computer repair to fully managed professional IT services, Computer Assistance excels in providing IT solutions to fit clients exacting requirements.
As the top-rated computer repair company in the UK, we provide hassle-free, jargon-free computer repairs in Oxford and beyond.
We provide comprehensive IT solutions for businesses and individuals, covering everything from infrastructure to security.
We offer a range of web solutions, from website design and development to e-commerce setup and web hosting.
From operating system installations to bespoke application support, we offer comprehensive software solutions tailored to your needs.
Secure and reliable shared, dedicated and cloud server hosting solutions to keep your business online and accessible 24/7.
Browse our online store or visit us in Oxford for a wide selection of computer parts, accessories, and peripherals.
Need computer repair in Oxford? We’re at 154 Oxford Rd. Book your appointment now for fast and reliable repairs.
Computer Assistance offers a wide-range of on-site and remote IT support and service options, including computer repairs, laptop and telephony support, server setup, and website hosting, design and development services. Our expert consultancy and advice ensures you get an IT solution tailored to your exact business requirements.
Expert support for all your Apple Mac devices, including hardware repairs, software troubleshooting, and upgrades.
Comprehensive support for all Windows operating systems, including troubleshooting, upgrades, and security.
Computer Assistance are expert at designing, installing, and maintaining robust and secure networks for homes and businesses.
Modernize your communication with our VoIP and telephony solutions, offering reliable and cost-effective phone systems.
Get the most out of Microsoft 365 Apps and Email with our setup, migration, and ongoing support services.
Proactive IT support and maintenance plans to keep your systems running smoothly and prevent costly downtime.
At the heart of our organization lies a commitment to excellence. Computer Assistance strives to deliver innovative and tailored IT solutions that empower businesses to thrive in a dynamic digital landscape.
Our mission is to understand the unique challenges and goals of each client, leveraging cutting-edge technology and industry expertise to create strategies that drive efficiency, enhance security, and foster growth. Together, we turn potential into performance, ensuring that your IT infrastructure is not just a support system, but a vital partner in your success.
Since 1996, Computer Assistance has been dedicated to helping businesses with their IT needs. Our extensive experience and dedicated customer care has made us one of the top-rated IT companies on Google
EXCELLENT Based on 389 reviews William Evans2025-03-12Trustindex verifies that the original source of the review is Google. My ageing Samsung laptop required a replacement mains power socket and lid hinge near the end of w/c 3 March 2025 and I took the device to Computer Assistance in Oxford the following day. The assistant was extremely helpful and booked the laptop in for a check. Within two hours I had received a report, giving details of the repair and the cost. Even though a new component needed to be ordered, the work was completed within two working days and my computer is functioning perfectly again. I cannot rate Computer Assistance highly enough for their customer service, quality of work and reasonable charges, and I recommend them without hesitation. Stephen Minay2025-02-23Trustindex verifies that the original source of the review is Google. Took my laptop in as it wasn't charging. The gentleman noticed that the pin in the charging socket was bent and rather than selling me a new one for £35 was able to fix it for free! Pauline Burr2025-02-21Trustindex verifies that the original source of the review is Google. I went to Computor Assistance this week and they were really brilliant. They couldn't have been more helpful with my Yamaha synthesiser, which needed something sorting on it. Thank you. G Buck2025-02-19Trustindex verifies that the original source of the review is Google. 5 star. James was very helpful. The repair to my laptop was quick and easy. Thank you Sparks2025-02-17Trustindex verifies that the original source of the review is Google. Without a doubt, the best laptop repair service I've been to! Peter very helpful on the desk and the genius Mircea fixed my touchscreen & camera within 24 hours, and also a few keys as a follow-up as a 'drop-in' within 45 mins. Totally professional, reliable, fair pricing and keep you up to date with progress. If you're in Oxfordshire, this IS THE PLACE TO GO! Liz Hodgson2025-02-07Trustindex verifies that the original source of the review is Google. As ever, excellent service. Much patience, clear explanations and a solution to my seemingly intractable recording issues. Very grateful. edmund Penning-Rowsell2025-02-04Trustindex verifies that the original source of the review is Google. Great help from Peter and Phil with an Epson printer problem. Very generous with their time and pointed to an invaluable work-around. John Walsh2025-01-24Trustindex verifies that the original source of the review is Google. Excellent service to revive my laptop which had gone into a permanent sleep state. Rob W2025-01-17Trustindex verifies that the original source of the review is Google. Very efficient and competitively priced screen replacement for my daughter's MacBook after the retailer and manufacturer were both most unhelpful. So grateful for the help of Computer Assistance - can't recommend them highly enough.
Computer Assistance delivers service with the client in mind, which is why it is one of the highest rated IT services providers in the UK. To find out what makes our IT solutions special, discover what Computer Assistance customers say:
Having computer produblems can be frustrating, especially when gettings answers isn’t easy. That’s why we’ve put together some frequently asked questions to help you better understand how we can assist your business with its IT services.
The time it takes to provide a computer repair can vary widely depending on the specific issue; it could take anywhere from a few minutes to several hours or even days depending on the complexity of the problem and the requirement for replacement parts.
The cost for a computer repair can vary widely depending on the type and severity of the problem. Simple issues such as virus removal or software installation typically costs £88, while more complex hardware and software problems will typically cost a minimum of £98. We always provide an estimate and wait for your approval before proceeding with a repair.
If a computer does not turn on, there could be several possible causes. If there are no lights or fans working, the problem is most likely a failed power supply or battery. Call and then bring in your device for an immediate initial inspection.
Whether it is cheaper to repair or replace a computer depends on several factors which include the age and condition of the computer, the extent of the damage, and the cost of replacement parts. We always provide an estimate before proceeding with a computer repair but ultimately, decision is yours.
Visit our computer repair shop, where our skilled technicians are ready to assist you with all your technology needs! Whether you’re facing hardware troubles, software issues, or need a routine check-up, our team is equipped to provide reliable repairs and expert advice.
Located conveniently on the Cowley Road in Oxford, our shop is open Monday to Saturday.
Stop by to discuss your computer concerns, and let us help get your devices running like new again. We look forward to seeing you soon!
154 Oxford Rd
Cowley
Oxford
Oxfordshire
OX4 2EB
107 Cheapside
London
EC2V 6DN
We believe choosing an IT partner is one of the most important decisions a business can make, which is why reputation in the industry is so crucial.
Dealing with clients since 1996
Everyone from Microsoft to VMware
Even when things don’t go right we go out of our way to fix it
We offer a reliable repair service for both laptops and desktop computers, including a fully insured collection & return service—picking up and delivering your device wherever is most convenient for you. Whether you’re in Oxford, London, or anywhere in the UK, we provide fast, professional PC support with both remote & on-site solutions.
Monday-Friday: 9am to 5pm
Saturday: 10am to 12:30pm – often later.
Please phone to check.
Sunday: Closed
Free parking is available outside our shop.